Frequently Asked Questions

Where do you get your merchandise?

Karen’s Kloset has a consignor list that is currently over 22,000 (and growing). Our consignors keep us well supplied with great fashions and accessories. Karen’s Kloset also carries some new items to complete that perfect look.

What type of items do you carry?

Karen’s Kloset carries current fashions from your favorite mall brands, boutiques, and designers. From Lululemon and Nike athletic wear to Calvin Klein and Talbots business attire, we specialize in modern fashions at penny-wise prices.

Do you carry scrubs?

Karen’s Kloset does carry scrubs but are limited to only the “better brand” labels.

Do you carry men's clothing?

Karen’s Kloset carries men's "casual" and "business casual" clothing. Our current customers are looking for the types of clothing young men would wear. This includes jeans, polos, sweatshirts, casual wear, and also shoes, belts, and hats. Athletic wear is also one of our best sellers.

Do you consign wedding gowns and prom dresses?

We do not consign wedding gowns, bridal dresses, or prom dresses. We consign gowns that are suitable for mother of the bride, galas, and cruise wear.

Do I need an appointment to consign?

Both current consignors and new consignors may choose between an appointment or using our Drop & Run service. Appointments will be set for consignors with more than 30 items and can take from 10-30 minutes depending on the quantity of items. All clothing must be on hangers. We have plenty of hangers for you to pick up before you clean out your closet.

Consignors may "Drop & Run" at any time with less than 30 items. Any un-sellable items will be donated to a local charity or can be picked up by the end of the day.

Is there a limit on how many items I may consign?

There is no limit. However, if you have over 30 items we appreciate you making an appointment. Just let us know how many items you plan to bring, so we can be sure to schedule plenty of time to focus on you and your items.

Do you accept children's clothing?

At this time we are not accepting children's items.

How long do you consign items for?

Items are consigned for a period of 60 days. KK Contract

How am I paid for my clothing?

You, the consignor, receive 50% of the selling price. You can check your account balance online, by calling the store, or by stopping in. KK Contract. You can request a check to be mailed to you, or leave your balance as store credit which can be picked up in the store.

How much can I expect to make off my items?

Check out our "Show me the Money" page for more info on this.

Do you accept returns?

No. Since our items are sold on consignment and we post items to consignor’s accounts on a daily basis, we cannot accept returns or give refunds- even in the event of damaged merchandise.

Do you accept checks?

We accept checks numbered over 1000 with an ID and phone number. To protect our consignors and ourselves all checks over $100 are subject to a quick phone call to verify funds with your bank.

How do I get on your mailing list?

If you would like to be added to our mailing list, please enter your email address below.